One idea would be to have the stewardess remind people of the call light and encourage passengers to use it if they have any questions or concerns, or come see them in the back when it is safe to leave the seat."Ĭons: "I could not pre-check or request different seats on the CP website. Say something or do something that gets at the idea that the Alaska staff is protective of each passenger. I would encourage you to bring the issue to the surface and remind your travellers on every flight that they can expect excellent service, pleasant responsiveness. Even if people don't know that they are angry or afraid, they are going to be reactive-aggressive or passive and/or resistant. It is an industry problem, not your fault, but Alaska has to address it. I am a frequent and long-term traveller so if I felt it, you can be sure others do too. (No one had requested this!) At that moment I realized, many of us are afraid due to recent things on the news. Seemed like lots were asking for hot drinks and bundled up so the stewardess asked the pilot to crank up the heat. I was cold and reluctant to say anything.
The attendants spent most of the flight in the back of the plane discussing their new vacation lottery and where they were going to go out drinking when we landed–I know because the rear of the plane was where I ended up, forced to smell the single working toilet, in a seat that didn't recline." No snack, but that's the least of my complaints really. Didn't get so much as a cup of water until over two hours into the four hour flight. The second toilet simply had a piece of paper with sharpie that read "DO NOT USE!!" There were two attendants, one of whom wore a t-shirt and was mostly indistinguishable from the passengers. This resulted in a line that stretched the entirety of the single aisle of the plane for the majority of the flight. Plane had one working lavatory for a cabin of 150 economy passengers. Seats for my wife and I were not where I had reserved. Additionally, sleeping passengers are often the easiest/cheapest to service!"Ĭons: "I don't normally leave reviews, but words really can't describe the nightmarishness of what should have been a quick four hour flight from San Francisco to Washington. the extra investment will pay for itself quickly in this age of reduced travel as you'll attract more of those who are lucky to be able to pay a little more to fly in comfort for the few times that they need to.
#Detours hawaii upgrade#
The front passenger seat of a common car offers more for a five hour road trip - something to ponder on, eh? Upgrade the seats. That makes it impossible to stretch the body out while fully supported - so hard to go into relaxed/deep sleep for those who wish to do so. The back locks into one of two positions - a vertical one for take-off/landing and a second one tilted about 15 degrees or so. There is no concept of a foot rest in the design. The base is for all intent and purposes, immovable (maybe a couple of inches back and forth at best). brief napping is the best you can do - carry your entertainment/work or plan on meditating while fully awake.
The seats in first class are just not meant for sleeping and are thus limited in their positioning. I normally sleep well/easily on flights (at times, "too well"!) but could not do so on this leg. The airline industry will need to keep that segment to get ahead of this seismic shift in travel patterns that 2020 has brought upon all of us. I expect that this will more likely be the norm than not and hope/expect that more among us who can afford to pay extra for the additional comfort, do so.
#Detours hawaii full#
Like most, my travel frequency has dropped so much that I can finally afford to pay full fare first for the few times I do need to travel. Cons: "My only gripe is about the seats fitted in first class for this Alaska Air leg (JFKSFO).
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